Whatever your question, our qualified staff will be very happy to help.
We can be reached in a number of different ways, get in touch using whichever you're most comfortable with.

Due to government restrictions the operation status of many of our members and service providers, we have taken the difficult decision to temporarily place cases on hold.

We are still accepting applications from consumers and these will be reviewed as a matter of urgency, once we resume normal operations.

In an emergency we encourage you to contact the Ombudsman, by emailing interim@disputeresolutionombudsman.org. However, we are unable to respond to you with regard to past or present service complaints at this current time. Please be assured that your email has been received and it will be logged and reviewed as soon as services are resumed.

If you have a query related to membership, media or data protection please email:

Membership: membership@disputeresolutionombudsman.org

Media: marketing@disputeresolutionombudsman.org

Data Protection: datarights@disputeresolutionombudsman.org
0333 241 3209
Lines open Monday to Friday 9am - 5pm
We aim to respond to your message within 1 working day. Alternatively, complete this enquiry form.


Postal Address
We're very happy to receive written mail at our offices in Hertfordshire:

The Furniture Ombudsman
Premier House
First Floor
1-5 Argyle Way
Registered Address: Richmond House, Walkern Road, Stevenage, Hertfordshire, SG1 3QP
Company Number: 08945616. Registered in England and Wales.

We regret we are unable to accept mail at our Registered Address.
Social Media
You can also connect to us through our social media networks. Just click the links below to visit our profiles.

Media enquiries

Email: media@thefurnitureombudsman.org

Telephone: 0207 042 6491

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