Staff appointments

The Ombudsman is delighted to announce the appointment of four new staff members who will help the organisation further its aim of raising industry standards and inspiring consumer confidence.

Gary Bennett, Ombudsman; Chloe Lewis, Assistant Ombudsman; and Ashley Howkins, Consumer and Member Services Advisor have started in their roles this month. Sarah Simmonds will be joining us as Head of Consumer and Member Services starting January 2nd, 2018.

All new members of staff have passed our rigorous interview process, and they are currently undergoing our induction programme. They will also begin the process of becoming accredited by City & Guilds and The Chartered Institute of Arbitrators.

Furthermore, Sarah Griffett who has been with the Ombudsman for nearly three years has been promoted to Senior Ombudsman and Head of Casework and is now leading the Ombudsman team.

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