Latest Covid-19 update:
Due to the operation status of many of our members and external expert advice and independent inspection services provided by
third parties unable to be carried out, we have taken the difficult decision to temporarily place cases on hold. We are still
accepting applications from consumers and these will be reviewed as a matter of urgency, once we resume normal operations.
In an emergency we encourage you to contact the Ombudsman, by emailing email@example.com