We are neither a consumer champion nor a trade body. We operate independently to ensure fairness in every case.
Our aim is to build a bridge between both sides, helping to ensure the right resolution.
We are neither a consumer champion nor a trade body. We operate independently to ensure fairness in every case.
Our aim is to build a bridge between both sides, helping to ensure the right resolution.
30th April, 2015

Certsure has appointed The Furniture Ombudsman as a provider of Alternative Dispute Resolution (ADR) services. Certsure, which operates the NICEIC and ELECSA brands, has been assessing the electrical competence of electricians in the home improvement sector for over fifty years

30th March, 2015

The Furniture Ombudsman is urging retailers to ensure they are aware of key changes to consumer law brought about by a new Consumer Rights Act introduced today. “This important piece of retail legislation will fundamentally affect the way that retailers

6th February, 2015

A representative of The Furniture Ombudsman is one of five members newly elected to the Ombudsman Association’s Executive Committee at the Annual Meeting on 14 May 2015 to serve alongside the current members. Kevin Grix, the Chief Executive and Chief

13th November, 2014

Customers of Tesco Kitchens please click here to read an important announcement from Tesco Stores Limited.

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