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Members of TFO
When purchasing from a registered member of The Furniture Ombudsman, the consumer benefits from additional assurances over service and excellence which reach further than their basic legal rights.
Full Members agree to follow the Ombudsman’s rules of membership which provides the consumer with a formal procedure which they can follow in the event of a dispute arising.
Click here for a full list of Full TFO Members.
Click here for a full list of Associate TFO Members.
The Ombudsman’s professionally qualified team endeavour to resolve disputes through a process of conciliation and adjudication. All of the Ombudsman’s adjudication awards are binding on the retailer – but not the consumer.