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Independent Inspection Service

Independent Inspection Service

If you have a dispute with a furniture, kitchen or bathroom provider that is not a member of the scheme, The Furniture Ombudsman service will provide an independent inspection and report for consumers.  You can use this to try to negotiate a solution to the problem, or as evidence in court.

The Independent Inspection Service includes the following;

Ombudsman Opinion Letter 

Suitable for: Soft furnishings, cushions etc.

Smart Report

Suitable for: Soft furnishings; upholstery; cabinets; wooden furniture; upholstery  &  beds.

Independent Consultant Report

Suitable for: Soft furnishings; upholstery; cabinets; wooden furniture; upholstery & beds and home improvement installations such as kitchens, bathrooms and bedrooms.

Expert Witness Report 

Suitable for: High value soft furnishings and home improvement installations such as kitchens, bathrooms and bedrooms.

 

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