These pages contain answers to all our most frequently asked questions, plus many other information and learning areas.
However, if your issue doesn't seem to be covered, just contact us.
Full list of retailers
“Membership of The Ombudsman demonstrates a clear commitment to customer care and satisfaction.”
- Jim Potts, Fellow of The Trading Standards Institute
If you would like to find out more about any of our members, search for their company name here to bring up their details.
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